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Authorized Payer FAQs
- How does a student grant access in IRISHPAY to an authorized payer?
- How can authorized payers access IRISHPAY?
- What is an authorized payer doesn’t receive an email when the monthly student account statement is available?
- What if an authorized payer forgets their IRISHPAY login name and/or password?
- What if my authorized payer password expires?
- What if I am locked out for entering an incorrect password?
- How can an authorized payer update their email address in IRISHPAY?
- Can an authorized payer make payments for more than one student account?
- Can I use the same login information if I have more than one student at Notre Dame and link accounts?
- Can an authorized payer make payments for more than on student account?
- How does a student grant access in IRISHPAY to an authorized payer?
To grant an authorized payer (parents/guardians) access to your IRISHPAY account:
- Log in to insideND
- Enter IRISHPAY in the search bar
- Click on the "IRISHPAY for Students" icon
- Enter your netID and password when prompted
- Select "Authorized Payers" and click "Add New"
- An email communicating the newly created login name will be sent to the authorized payer(s)
- How can authorized payers access IRISHPAY?
- An authorized payer must first be granted access to IRISHPAY by the student per the above instructions.
- Authorized payers will receive an email notification from IRISHPAY notifying them that they have been added as an authorized payer.
- The authorized payer must use the link in the email to create a new password"
- Authorized payers will then have secure 24/7 access to IRISHPAY. We encourage you to add IRISHPAY to your website "favorites."
- Both students and authorized payers will be notified via email when the monthly student account statement is available.
- What is an authorized payer doesn’t receive an email when the monthly student account statement is available?
Email reminders are generated if there has been monthly activity on the student account or an outstanding balance exists. Please contact the Office of Student Accounts if you believe you should have received an email and did not.
- What if an authorized payer forgets their IRISHPAY login name and/or password?
Go to the IRISHPAY login screen and follow the instructions for "Forgot Login Name’" and/or "Forgot Password." You can also contact your student to have them provide the login name and/or reset the password.
- What if my authorized payer password expires?
An authorized payer’s password will expire if they have not logged in the 90 days. If you receive an Error! message that your password has expired that the following steps:
- Select "Forgot Password"
- Enter your Login Name
- Select "Reset Password"
- An email will be sent to the authorized payer, with a link to setup a new password
- Select the link
- Setup your new password and keep it saved in a secure location for your reference
- Please note that they newly created password must be different from your previous four passwords
- What if I am locked out for entering an incorrect password?
Authorized payers will be locked out of their IRISHPAY account after six failed login attempts. If you receive an Error! message indicating that your invalid attempt limit has been reached, take the following steps:
- Wait 30 minutes for the account to unlock automatically
- Contact your student and have them reset your authorized payer account
- How can an authorized payer update their email address in IRISHPAY?
The student will need to delete the current authorized payer profile and add you as an authorized payer again using a new login name and your new email address.
- Can an authorized payer make payments for more than one student account?
Yes. The authorized payer will, however, need a separate login name and password for each student account.
- Can I use the same login information if I have more than one student at Notre Dame and link accounts?
You cannot link IRISHPAY accounts if you have more than one student attending Notre Dame. You will need a separate login name but you can use the same password for both accounts. You will receive a separate email for each student every time we generate a statement for each student.
- Can an authorized payer make payments for more than on student account?
Yes, an authorized payer can make payments for more than one student account; however, they will need to log in to each separate IRISHPAY account to make individual payments for each student.