Undergraduate FAQ

IRISHPAY

Statements

Authorized Payers

Payments

Refunds

Tax Information

Monthly Payment Plan

General

 


Answers:

What is IRISHPAY?
IRISHPAY is the University’s online student account statement and payment system available to both students and their authorized payers.
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What are the benefits of IRISHPAY?

  • Secure 24/7 access to your monthly student account statements and activity
  • Convenient online payment via electronic check available (no credit cards accepted), credited immediately to the student's account
  • Ability to grant secure access to authorized payers which enables them to view statements and make payments
  • Both student and authorized payer(s) will be notified via email when student’s monthly statement is available

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How often are student account statements generated?
The fall semester student account statement is issued in early July; the spring statement is issued in early December. These statements list basic semester charges for tuition, fees, and room and board. Additional statements for personal charges, including bookstore, health services, laundry and other miscellaneous charges are issued on a monthly basis.
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How do students access their student account statement?
Students will be notified via email when their monthly statement is available. Students can access their student account statements through IRISHPAY by following the steps outlined below:

  • Log into https://inside.nd.edu
  • Enter IRISHPAY in the search bar
  • Click on the "IRISHPAY for Students" icon
  • Enter your netID and password when prompted
  • Select "View & Pay Accounts"

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What are the "Memo Items" and "Authorized Financial Aid" on my statement?
“Memo Items” and “Authorized Financial Aid” are items that are part of a student's financial aid award, but the actual funds have not yet been posted to the student's account. These items are displayed on the first two statements of each semester (July, August, December, and January) to assist in determining the actual balance due. It is assumed that all appropriate financial aid procedures have been followed, and students may check the status of their financial aid by using insideND. Items that appear as “Memo” or “Authorized Financial Aid” will appear on a future statement and on the student account information at IRISHPAY as a payment when the funds are received.
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Why does my Federal Work-Study or Campus Employment appear on my Financial Aid Notification, but not on my student account?
The Federal Work-Study or Campus Employment in the Financial Aid Notification represents employment eligibility. Undergraduate students are paid bi-weekly via direct deposit to their personal checking accounts for the number of hours worked. Because the student is paid directly, these funds do not appear as a credit on the student’s account.
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Can I print my monthly statements for tax purposes?
Students and authorized payers have the ability to print monthly statements for billing, payment and tax records for any month a statement was generated.  To do so, log into IRISHPAY and select the following options:

  • “View & Pay Accounts”
  • “Statement History” tab
  • In the “Detail” column, select the date of the statement you wish to view
  • Select the “Printable Statement” (PDF)

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What is the health service charge on my account/statement?
The Office of Student Accounts is supplied with the amount of the health service charge, but, for privacy reasons, the office is not informed of the specific service. University Health Services supplies students with an itemized statement of the service and the cost that will be charged to the student account, which may be submitted to their insurance provider for reimbursement. If the student needs more information about a particular health service charge, he/she may contact University Health Services in person or by phone at (574) 631-7497.
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Why am I being charged for health insurance?
International undergraduate students are automatically enrolled in and charged for the student health insurance plan. Students who do not wish to participate in this plan, and have other comparable health insurance coverage, may submit a request to waive the health insurance. Please note that the waiver request must be submitted annually by the published deadline or the student will be responsible for paying the cost of the insurance. For information on the current insurance rates and the waiver request process, please visit the University Health Services website.
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What does the Room and Meals charge include?
The Room and Meals charge on your student account statement includes the cost of your on-campus dorm room and the standard meal plan (Gold plan). For additional information regarding on campus housing and on campus meal plans, please visit the Office of Housing and/or Campus Dining websites.
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How does a student grant access to IRISHPAY to an authorized payer?
To grant an authorized payer (parents/guardians) access to your IRISHPAY account:

  • Log into https://inside.nd.edu
  • Enter IRISHPAY in the search bar
  • Click on the "IRISHPAY for Students" icon
  • Enter your netID and password when prompted
  • Select “Authorize Payers” and click “Add New”
  • An email communicating the newly created login name will be sent to the authorized payer(s)

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How can authorized payers access IRISHPAY?

  • An authorized payer must first be granted access to  IRISHPAY by the student per the above instructions.  
  • Authorized payers will receive an email notification from IRISHPAY notifying them that they have been added as an authorized payer.
  • The authorized payer must use the link in the email to create a new password.
  • Authorized payers will then have secure 24/7 access to IRISHPAY. We encourage you to add IRISHPAY to your website “favorites.”
  • Both students and authorized payers will be notified via email when the monthly student account statement is available.

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What if an authorized payer doesn’t receive an email when the monthly student account statement is available?
Email reminders are generated if there has been monthly activity on the student account or an outstanding balance exists. Please contact the Office of Student Accounts if you believe you should have received an email and did not.
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Can an authorized payer make payments for more than one student account?
Yes. The authorized payer will, however, need a separate login name and password for each student account.
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What if an authorized payer forgets his/her IRISHPAY login name and/or password?
Go to the IRISHPAY login screen and follow the instructions for “Forgot Login Name” and/or “Forgot Password.” You can also contact your student to have them provide the login name and/or reset the password.
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What if my Authorized Payer password expires?

An authorized payer’s password will expire if they have not logged in for 90 days. If you receive an Error! message that your password has expired take the following steps:

  • Select “Forgot Password”
  • Enter your Login Name
  • Select “Reset Password”
  • An email will be sent to the authorized payer, with a link to setup a new password
  • Select the link
  • Setup your new password and keep it saved in a secure location for your reference
  • Please note that the newly created password must be different from your previous 4 passwords

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What if I am locked out for entering an incorrect password?

Authorized payer’s will be locked out of their IRISHPAY account after 6 failed login attempts. If you receive an Error! message that your invalid attempt limit has been reached, take the following steps:

  • Wait 30 minutes for the account to unlock automatically

or

  • Contact the student and have them reset your authorized payer account

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How can an authorized payer update their email address in IRISHPAY?
The student will need to delete the current authorized payer profile and add you as an authorized payer again using a new login name and your new email address.
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How can payments be made on a student account statement?
Online payments are quick, easy and secure using eCheck via IRISHPAY. eCheck is an electronic version of a paper check. To make payment via eCheck, your bank account must be a personal checking account based in the United States and you must provide your bank account number and routing number. You may also refer to the Payments and Credits area of our website for more information on payment methods.
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Where do I send my 529 check?
You may mail the check to: 
Office of Student Accounts
116 Main Building
Notre Dame, IN 46556
Please ask the plan administrator to include the student’s name and NDid number in the memo area of the check.
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Who can access my eCheck routing data?
Only the person who established the eCheck account can view the details. In the interest of security and privacy, each authorized payer is assigned a separate login name and password to access their account and payment history.
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When is payment due?
The fall 2019 statement will be available via IRISHPAY on July 9, 2019, with payment due by August 14, 2019. The spring 2020 statement will be available via IRISHPAY on December 4, 2019, with payment due by January 2, 2020. Additional monthly statements will be available via IRISHPAY as needed with payment due upon receipt. Untimely payment of an outstanding student account balance may result in a hold being placed on a student account and the subsequent withholding of enrollment, transcripts, diplomas, class selection and bookstore charge privileges. Students are encouraged to contact the Office of Student Accounts to discuss any special circumstances surrounding an outstanding account balance.
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What happens with my confirmation deposit if I have a Nelnet monthly payment plan contract?
The confirmation deposit is posted as a payment to the student account the first semester you are attending.  If you have paid a confirmation deposit and have also taken out a monthly payment plan with Nelnet, your family contribution will be less in the fall then in the spring. The confirmation deposit is not divided equally.  Therefore, your balance due should be less in the fall than in the spring.
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What are my options if my Nelnet monthly payment plan contract contract doesn't cover my balance?
If there is a balance due on the student account after 1/2 of the monthly payment plan contract has been posted in IRISHPAY, you can either adjust your contract with Nelnet (including the amount needed for both semesters) or pay Notre Dame directly for the unpaid balance.  
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Can I include miscellaneous expenses in my contract?
The Monthly Payment Plan is for tuition, fees, room and meals.  Miscellaneous charges will be billed to your student account and must be paid directly to Notre Dame.  You may choose to pay online through IRISHPAY, pay by check, or wire the funds to our office.
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When can I request a refund from my student account?
A student or parent of an undergraduate student may request a refund when a valid credit balance exists. Please note that refunds of loan proceeds or other financial aid for a given semester cannot be issued until the funds are received and posted to the student's account, the student has completed ND Roll Call, and classes have begun for that semester.
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How do I request a refund?
A refund may be requested by completing the Online Refund Request form, calling (574) 631-7113, or coming to the Office of Student Accounts. 
*Undergraduate students: Written permission from the parent is required if the credit balance results from a Direct Parent PLUS Loan or monthly payment plan contract with Nelnet.
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How will my refund be disbursed?
Students should sign up for DIRECT DEPOSIT within IRISHPAY in order to receive funds in the most timely and efficient manner. (NOTE: DIRECT DEPOSIT within IRISHPAY is separate from the direct deposit that you may have set up with the Payroll Office to receive student employment payments).
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How do I sign up for DIRECT DEPOSIT within IRISHPAY?
The following steps are required to sign up for DIRECT DEPOSIT:

  1. Log into IRISHPAY
  2. Select DIRECT DEPOSIT from the menu on the left
  3. Provide the requested banking information

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What if I do not sign up for DIRECT DEPOSIT within IRISHPAY?
For all parents and those students who do not sign up for DIRECT DEPOSIT in IRISHPAY, paper checks will be available to pick up in the Office of Student Accounts (picture ID required). Paper checks are processed only once per week.
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When will my refund be available?
A DIRECT DEPOSIT refund within IRISHPAY will typically be available within two working days of the request. Paper checks are processed only once per week. Based upon the volume of requests for refunds during the first week of classes each semester, it may take up to one week to process. Picture ID is required in order to pick up a check.
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Can I get another copy of my 1098T?
Current and former students, as well as parents may access a printable PDF version of their 1098T online via General Dynamics Information Technology (GDIT) TRA Services.
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Why is Box 2 left blank?
In previous years, your 1098T included a figure in Box 2 which represented the Qualified Tuition and Related Expenses (QTRE) that we billed to your student account for the calendar (tax) year.  Due to a change to institutional reporting requirements, under federal law, beginning with tax year 2018, we will report in Box 1 the amount of QTRE paid to the account during the year.
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What are “Qualified” expenses?
Qualified expenses, per IRS guidelines, are expenses limited to tuition and certain related expenses for enrollment in a course. Room & Meals and other expenses such as the health center access fee, health insurance, vehicle registration are not included.
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I believe I paid more than the amount listed in Box 1. Why doesn't it show the full amount I paid? 
Per IRS guidelines, the amount of payments listed in Box 1 is capped at the amount of QTRE.  While you may have paid more than the amount listed on the 1098T, those payments may have been used for non-QTRE and are not permitted to be included on the form.
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I believe that I did not pay as much as the amount listed in Box 1. Where did that number come from?
Per IRS guideline, the amount of payments listed in Box 1 includes payments, scholarships, grants, loans, and other financial aid used to pay QTRE.  Please note that Box 5 of the form also includes scholarships.
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How can I verify the amounts that I paid to the student account in 2018?
Parents and students can view by:

  • Logging in to IRISHPAY
  • Click on View and Pay Accounts
  • Click on Statement History
  • Click on the date in the first column to view the statement activity

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My student graduated in May, 2018.  I made a payment for tuition in 2018, yet I did not receive a 1098T to report this payment. Why?
This is due to the change in reporting method.  Although the student graduated in 2018, most spring 2018 charges were placed on accounts in 2017.  Thus, those who were charged in 2017 for their qualified tuition and related expenses would have received a 1098T in 2017 with the amount charged in Box 2. Therefore we cannot report the payment received in 2018 as this would be double reporting.
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How do I know whether or not I qualify for a federal education tax credit?
Although the University of Notre Dame is unable to provide tax advice, you are advised to seek the counsel of an informed tax preparer or adviser. You may also find detailed information within IRS Publication 970.
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When can I sign up for the plan?
The plan will be available in mid to late April.  Continuing students and their families can begin signing up at that time.  Incoming students and their families can begin signing up in early May after they have activated their netID and have access to IRISHPAY. 
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Who can sign up for a monthly payment plan?
The student or anyone authorized on the student account can sign up for the plan if they are eligible.  Please understand that there can only be one payment plan per student account.
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How do I know if I am eligible to sign up for a monthly payment plan?
Any active student enrolled for the fall or spring semester and has a minimum balance of $500 per semester is considered eligible to enroll.
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How do I determine the amount of the payment plan?
The enrollment process within IRISHPAY will provide budget worksheets that each user can enter charges for tuition, fees, room & meals, and credits for financial aid, 529 plan payments, or other payments.  All fields within the worksheets may be edited to ensure accuracy in calculating the correct amount of the plan.
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Do I have to log in each month to make a payment?
No. Payments will be made on the 1st of each month and will be automatically debited from the U.S. checking or savings account you have chosen when signing up for the plan.  Please understand that credit cards are not a payment option.
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How can I make a payment if I do not have a U.S. checking or savings account?
Although the payment plan option does not allow for payments from accounts outside of the United States, those wishing to make payments to the student account via wire transfer or international electronic transfer should do so using Western Union Business Solutions GlobalPay for Students through IRISHPAY.  More information on this payment option is available by clicking here.  
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If I don’t know the amount of financial aid that I will be receiving, should I wait until that is finalized?
No. The monthly payment plan is based upon a 10-month period that runs from June to March.  We encourage students and families to enroll in the plan prior to the May 23rd deadline in order to make the first payment on June 1.  Those who wait to sign up will be required to make up payments that have been missed.
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What happens if I sign up for a payment plan but the plan amount doesn’t cover the balance on the student account?
If the payment plan amount does not cover the balance due on the student account, or if the payment plan is more than the balance due on the student account, a notice will display within IRISHPAY that the account is out of balance and the account owner will be able to increase or decrease the amount of the plan.
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How do I make adjustments to the balance due on my plan? 
To make adjusts the payment plan balance amount, please see the steps below: 

1. Log into IRISHPAY

2. Click "Payment Plan"

3. Click on your underlined agreement ID# at the top of the screen

4. Scroll down to the Payment Plan Installments section - Undergrad Fall 2019

5. Click the link Balance Management on the right hand side

6. Follow onscreen instructions to complete rebalancing 

7. Click "Continue" 

 

This will bring you back the "Payment Plan Details" page.  You will see that your Fall semester adjusted then scroll down to Undergrad Spring 2020 and repeat steps 5-7, if needed. 
 

Do I contact Student Accounts to add to my Domer Dollars?
No, the Campus Card Office must be contacted directly to add Domer Dollars. For more information, please visit the Card Services website.
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Can I charge books to my student account?
Yes, the campus bookstore allows students to charge purchases directly to their student account by using their student ID card. Bookstore charges will appear on a monthly student account statement, with payment due upon receipt. Other payment options at the bookstore include cash, check, credit card, and Domer Dollars.
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How can I access a copy of the itemized statement for a health service charge on my student account? I need to submit this statement to my insurance company.
Students may access the itemized statement by following the steps outlined below:

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Are there banks and ATMs on campus? Do I have to open an account with the banks on campus?
There are two on-campus options that provide consumer banking services. The Office of Treasury Services provides additional information regarding student banking, including some helpful tips.

The following financial institutions have ATM’s on campus: 1st Source Bank, Bank of America, JPMorgan Chase and ND Federal Credit Union. Check out our ND Mobile App: m.nd.edu for campus ATM locations.
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