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Refund Policy
A student or parent of an undergraduate student may request a refund when a valid credit balance exists. Please note that for refunds of loan proceeds or other Financial Aid for a given semester, the refund cannot be issued until the funds are received and posted to the student's account, the student has completed ND Roll Call, and classes have begun for that semester.
A refund may be requested* by completing the Online Refund Request form, calling (574) 631-7113, or coming to the Office of Student Accounts.
*Undergraduate students: Written permission (preferably email) from the parent is required each semester if the credit balance results from a Direct PLUS Loan or a Tuition Payment Plan administered by Sallie Mae.
A refund will typically be available within two working days of the request. However, based on the volume of requests for refunds during the first week of classes each semester, it may take up to one week.
For students who have a direct deposit agreement with ND Payroll Services, refunds will be directly deposited. For all others, paper checks will be available to pick up in the Office of Student Accounts (picture ID required).