IRISHPAY FAQ

Questions:

General

Statements

Authorized Payers

Payments


 

Answers:

What is IRISHPAY?
IRISHPAY is the University’s online student account statement and payment system available to both students and their authorized payers.
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What are the benefits of IRISHPAY?
-Secure 24/7 access to your monthly student account statements and activity
-Convenient online payment via electronic check available (no credit cards accepted), credited immediately to the student's account
-Ability to grant secure access to authorized payers which enables them to view statements and make payments
-Both student and authorized payer(s) will be notified via email when student’s monthly statement is available
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What is the difference between the tuition payment plan administered by Sallie Mae® and IRISHPAY?
The tuition payment plan administered by Sallie Mae® is an interest-free monthly payment plan which allows families to make payments over either a 9- (beginning in June) or 10-month (beginning in May) period versus making two larger payments, one at the beginning of each semester. The annual fee to enroll in the program is $40.00. IRISHPAY is the University’s online student account statement and payment system available to both students and their authorized payers. All students (and their authorized payers) will be notified by IRISHPAY via email when the monthly student account statement is available.
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How often are student account statements generated?
The fall semester student account statement is issued in mid-July; the spring statement is issued in early December. These statements list basic semester charges for tuition, fees, and room and board. Additional statements for personal charges, including bookstore, health services, laundry and other miscellaneous charges are issued on a monthly basis.
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How do students access their student account statement?
Students will be notified via email when their monthly statement is available. Students can access their student account statements through IRISHPAY by following the steps outlined below:
-Log in to insideND at http://inside.nd.edu
-Select the “Student Academic” tab
-Go to the “Student Financial Services” channel and select “IRISHPAY”
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Can I print my monthly statements for tax purposes?
Students and authorized payers have the ability to print monthly statements for billing, payment and tax records for any month a statement was generated.  To do so, log into IRISHPAY and select the following options:
-“View Accounts”
-“Statement History”
-In the “Detail” column, select the magnifying glass next to the statement you wish to view
-“Printable Statement” (PDF)
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How does a student grant access to IRISHPAY to an authorized payer?
To grant access to their IRISHPAY account, a student must:
-Log into insideND at http://inside.nd.edu
-Select the Student Academic tab
-Go to the Student Financial Services channel and select IRISHPAY
-Select “Authorize Payers” and then “Add New”
-Communicate the newly created login and password with your authorized payer(s)
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How can authorized payers access IRISHPAY?
-An authorized payer must first be granted access to  IRISHPAY by the student per the above instructions. The student is responsible for providing the authorized payer with the login name and temporary password.
-Authorized payers will then receive an email notification from IIRISHPAY notifying them that they have been granted access.
-The authorized payer must change the temporary password when first logging into the site.
-Authorized payers will then have secure 24/7 access to IRISHPAY. We encourage you to add IRISHPAY to your website “favorites.”
-Both students and authorized payers will be notified via email when the monthly student account statement is available.
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What if an authorized payer doesn’t receive an email when the monthly student account statement is available?
Email reminders are generated if there has been monthly activity on the student account or an outstanding balance exists. Please contact the Office of Student Accounts if you believe you should have received an email and did not.
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Can an authorized payer make payments for more than one student account?
Yes. The authorized payer will, however, need a separate login name and password for each student account.
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What if an authorized payer forgets his/her IRISHPAY login name and/or password?
Go to the IRISHPAY login screen and follow the instructions for “Forgot Login Name” and/or “Forgot Password.” You can also contact your student to have them resend your login name and/or password.
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How can an authorized payer update their email address in IRISHPAY?
The student will need to delete the current authorized payer profile and add you as an authorized payer again using a new login name and your new email address.
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How can payments be made on a student account statement?
Online payments are quick, easy and secure using eCheck via IRISHPAY. eCheck is an electronic version of a paper check. To make payment via eCheck, your bank account must be a personal checking account based in the United States and you must provide your bank account number and routing number. You may also refer to the Payments and Credits area of our website for more information on payment methods.
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Who can access my eCheck routing data?
Only the person who established the eCheck account can view the details. In the interest of security and privacy, each authorized payer is assigned a separate login name and password to access their account and payment history.
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When is payment due?
The fall 2013 statement will be available via IRISHPAY on July 19, 2013, with payment due by Wednesday, August 14, 2013. The spring 2014 statement will be available via IRISHPAY on December 6, 2013, with payment due by Thursday, January 2, 2014. Monthly statements will be available via IRISHPAY as needed with payment due upon receipt. Untimely payment of an outstanding student account balance may result in a hold being placed on a student account and the subsequent withholding of enrollment, transcripts, diplomas, class selection and bookstore charge privileges. Students are encouraged to contact the Office of Student Accounts to discuss any special circumstances surrounding an outstanding account balance.
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